Return or Exchange Policy

RETURN & EXCHANGE POLICY of dragonpharmaegypt.com

In order to ensure you receive your desired product and to help you achieve your goal, we urge you to read the product description clarified on the product page on the website dragonpharmaegypt.com.

Also, to ensure you get full satisfaction of Dragon Pharma Egypt Products, we request you to read and follow the product handling instructions clarified on each product.

After clarifying the above,

You need to know the following:

1. There is NO return or exchange.
2. You should review your purchased order while the currier is waiting to make sure that your purchased item(s)/product(s) from dragonpharmaegypt.com are un-opened and with the external plastic shrink on it.
3. You must review your order while the courier is waiting to ensure that the items/products received are the ones you ordered.
4. You must review your order while the courier is waiting to ensure that your purchased item(s)/product(s) from dragonpharmaegypt.com must be in the original packaging.
5. Returns or exchanges are not accepted for item(s)/product(s) that have been received (you agreed to receive from the currier) or opened or tampered with.

You must receive the item(s)/product(s) receipt or proof of purchase from dragonpharmaegypt.com.

Please note that we also do NOT allow refunds or exchange for any product that was purchased on sale, offers, etc.. and also, you may not split return of products purchased in combined transactions such as “buy” receive” or “1+1” sales. You may not cancel and return some of the items included in the transaction.

As dragonpharmaegypt.com care about your opinion and continuously work on enhancing and developing our services you can leave your comments or communicate with us through the following channels :

Via Phone: +201003478178

Via WhatsApp at: +201003478178

By email message at: info@dragonpharmaegypt.com